

1. What is the IICRC? The IICRC is a standard-setting body and certification registry that develops and monitors educational programs and standards for the inspection, cleaning and disaster restoration industries. 2. Why was IICRC formed? The IICRC was formed in 1972 to serve as an independent, non-profit certification body, to set and promote high standards and ethics; and to advance communication and technical proficiency within the inspection, cleaning and disaster restoration service industries. 3. How does certification benefit consumers? Consumers have assurance that when they hire IICRC-Certified firms or technicians, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry's "standard of care." 4. How many certified firms does IICRC have? The IICRC currently has some 3,500 Certified Firms. 5. How do I know a company is Certified by the IICRC? Every firm that has been approved and certified by the IICRC is added to the IICRC database. The IICRC provides a consumer referral service to locate trained and certified cleaning and restoration firms and technicians. Before hiring anyone: confirm that they are trained and certified in the type of work to be performed and ask for credentials; informally interview the company representative or technician; obtain a written estimate of the work to be completed, and receive a written contract or invoice confirming the total price along with any statements or guarantees. Learn more: www.iicrc.org The amount of training and expertise The amount of training and expertise cleaning technicians have ranges from none, to the highly skilled, who can competently handle any textile and situation. My value to you is my high level of training and experience. I invest a great deal of time and money to be a knowledgeable and trained cleaner. I am IICRC Certified in carpet and upholstery cleaning. I keep up with advances in the industry through trade associations, conventions, classes and publications. The more I know, the better I can serve you. |

| Dave is a I.I.C.R.C. Certified Master Textile Cleaner! |